LeadJourneyHelp Center

Install the tracking script

Activate LeadJourney tracking on your website – step by step.

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This article demonstrates the structure, branding and building blocks of the help center. The concrete steps are a draft – the real content will come from your talk-through and the code repository. Screenshots will later be generated automatically with Playwright.

Before LeadJourney can attribute leads, clicks and conversions to your campaigns, the tracking script has to run on every page of your website. This is the most important first step – without it, all reports stay empty.

What you'll learn

  • Where to find your personal tracking snippet
  • How to install it correctly on your website
  • How to verify that tracking is live

Prerequisites

An active LeadJourney account and access to the <head> section of your website (or your tag manager).

Step by step

Open the tracking settings

In LeadJourney, go to Settings → Tracking. There you'll find your project-specific snippet.

Tracking settings in LeadJourney

Copy the snippet

Copy the full code. It contains your unique project ID.

<!-- LeadJourney Tracking -->
<script async src="https://cdn.leadjourney.io/lj.js"
  data-project="YOUR-PROJECT-ID"></script>

Create a new tag of type Custom HTML, paste the snippet and set the trigger to All Pages.

Copy the tracking snippet

Install the snippet

Paste the snippet immediately before the closing </head> tag on every page and publish the change.

Verify tracking

Back in Settings → Tracking, LeadJourney shows the status "Active" within a few minutes, as soon as the first page views come in.

Tracking status active

Video: Tracking in 2 minutes

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Tracking not detected?

Check whether a cookie banner is blocking the script, whether the project ID is correct and whether the snippet really sits inside the <head>. More on this under Troubleshooting.

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